NYC.gov | New York City Government Website

NYC.gov is the official website of New York City, with the following features and functions:

• Provide rich information: covering important news, events, government employment, and other aspects.

• Diverse services:

  • 311 services, including reporting issues, querying service requests, and making payments.

  • Provide links to various resources and services, such as cultural and entertainment, education, employment, environment, government and elections, health, housing and construction, public safety, streets and highways, taxation, transportation, garbage and recycling, etc.

  • We have launched the MyCity one-stop service platform, which facilitates the public to apply for various municipal services and welfare resources, and provides multiple language versions.

  • Publish the latest version of the employment bulletin board website to assist people in finding jobs, training, internships, and more.

  • There is a dedicated page that introduces how to apply for a New York City Citizen Card, including the application process, required documents, etc. Citizen Cards can enjoy entertainment, prescription discounts, book card applications, and other benefits. They can also apply for one-year free membership in multiple museums and zoos for free.

  • Provide information about the rent freeze plan, including the elderly rent increase exemption plan and the disabled rent increase exemption plan. Eligible individuals can freeze the rent of affordable housing.

  • Introduced how to use the new version of the New York City employment website.

  • Provides information on culture, tourism, entertainment, and other aspects of New York City, such as its attractions and activities.

  • There is an introduction to food aid benefits, including EBT CSFP、SNAP、 Summer EBT, TANF, WIC and other projects.

  • Contains information on government agencies and officials in New York City, such as the responsibilities of the mayor, public defenders, auditors general, city council, district presidents, etc.

  • Provided some legal related information, such as the latest developments in the court system, lawyer registration requirements, etc.

  • Introduced some infrastructure and services in New York City, such as public transportation, police departments, etc.

• Page design and update: The interface is simple, the navigation is convenient, the content is presented according to user needs and search popularity, and information is constantly updated.

• Security guarantee: Possessing SSL certificate, complying with security standards, ensuring the security of user information.

• Special period function: In emergency situations, a simplified homepage will be displayed, providing key information.

• Activities and plans: such as TD Five Boro Bike Tour registration, NYC Hotel Week promotion, summer EBT program, "Axe Tax for the Working Class" program, "Future Ready New York" program, etc.

• Targeting different groups:

  • Provide relevant suggestions for psychological services for sexually diverse children and adolescents.

  • Provide free tax filing services for low-income families, including on-site, shipping, online taxation, and assisted self-service, to help retain full refunds and tax credits.

  • Provide free legal services to residents who may face eviction, including squatters.

  • Provide resources and guidance for those applying for affordable housing, including eligibility checks, utilizing the Housing Ambassador program, participating in the "Ready to Rent" program, registering for NYC Housing Connect, and more.

• Other functions: such as displaying city logos, providing city maps, issuing emergency notifications, etc.

In addition, the website will also introduce the basic information of New York City's history, geography, population, as well as the operation of the government and the responsibilities of various departments. Users can learn about various policies, projects, activities, and services in New York City through this website, interact with the government, and obtain the necessary information and support. At the same time, the website also focuses on user experience and provides multilingual support to meet the needs of different users.