Rackspace Technology | Multi Cloud Solution Provider

Rackspace Technology is a trusted partner in the field of cloud solutions, offering comprehensive management and support services for private clouds, hybrid clouds, and large-scale public cloud platforms. Its business scope includes hybrid multi cloud solutions, as well as related services such as applications, data, security, and artificial intelligence, aimed at helping enterprises optimize operations, develop and deliver effective cloud strategies. In terms of service delivery, we adopt a "suggestion, change, management, optimization" approach to provide comprehensive guidance for enterprise cloud solutions and IT needs. The company serves clients in over 120 countries, including more than half of the Fortune 100 companies. We have over 5800 employees, 39 data centers, and two security operations centers. Has won numerous awards in the industry, such as ranking among the top in multiple evaluations such as ISG Provider Lens and Frost Radar between 2024-2025. The company has a good culture and has obtained multiple certifications related to "Best Workplace". Since its establishment in 1998, with outstanding customer service and technical expertise, it has gradually developed into a leading global cloud service provider, from providing hosting services to pioneering the hosting cloud service market. Today, its "Crazy Support" service covers the entire journey of customers.

Comprehensive cloud service system: Rackspace Technology is not only a cloud technology expert, but also an architect of enterprise advantages. Provide comprehensive solutions ranging from hybrid multi cloud to artificial intelligence integration, covering areas such as applications, data, security, and AI. Being able to reasonably place workloads in various cloud environments based on different business needs, without the need for enterprises to recruit or enhance team skills to manage cloud infrastructure, one-stop meeting the diverse needs of enterprises in the cloud field.

Unique service delivery model: providing professional guidance and strategic planning to enterprises through "advice", assisting them in making wise cloud solutions and IT decisions; The 'transformation' phase helps enterprises migrate their IT infrastructure and applications to cloud environments, enhancing agility and efficiency; Continuously maintain cloud infrastructure during the 'management' phase to ensure system updates and secure operation; Optimization "continuously analyzes and improves the performance and cost-effectiveness of cloud deployment to meet the ever-changing business needs of enterprises.

Excellent industry achievements and culture: Recognized numerous times within the industry, leading in multiple authoritative evaluations, such as being a leader in multiple ISG Provider Lens evaluations from 2024-2025. At the same time, it has a good corporate culture and has been repeatedly rated as the "Best Workplace", including ranking high on global motivational workplaces, women's and LGBTQ+equality related lists. This lays the foundation for attracting and retaining outstanding talent, and providing better services to customers.

Rich development history and accumulated experience: Founded in 1998, it stood out among numerous IT hosting companies by providing excellent customer service, pioneering the hosting industry. After launching the public cloud in 2006, Amazon also helped create a market for hosted cloud services. Over the past 25 years, we have accumulated rich experience and have over 1700 certified technical experts and more than 11000 technical certifications. Today, 'Fanaticsupport' has evolved into 'Fanaticexperience', covering the entire process of customers from consultation to daily operations.