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GoTo is committed to connection. Our products bring people together, foster collaboration and create shared understanding. Our Environmental, Social and Governance program incorporates these same principles. With a holistic, systems-thinking approach, our ESG priorities are integrated across the enterprise, actively engaging all stakeholders.

We have identified the following key areas to focus on. These areas serve as the blueprint for our ESG work, align with our business strategy, and have a profound impact on GoTo's culture and performance.

• Talent & Culture

Best Corporate Culture. Best Companies for Women. Best Companies for Diversity. We have earned these distinctions because we have great employees, whom we attract, engage, and retain by fostering a culture of innovation, authenticity, growth, and flexibility. In addition to generous health and wellness benefits, our Total Rewards Program includes education, career development, family programs, and more. GoTo provides equal opportunity for all.

• Diversity, Equity, and Inclusion

At GoTo, we are passionate about growing a diverse and inclusive work ecosystem because unique perspectives make us a stronger company and unite us. We are committed to creating an inclusive space for everyone, no matter what.

• Environmental Sustainability

GoTo is committed to science-based climate action and building sustainable practices for our offices and the thousands of home offices where our employees are located as part of our remote-centric organization. We source 100% renewable electricity for our global operations by purchasing Green-e certified renewable energy credits (RECs) to meet our global electricity usage. Since 2020, we have also sourced certified carbon offsets to mitigate our scope 1 emissions and the estimated electricity emissions of our employees working from home. In our operations, we prioritize data centers powered by renewable energy, with high energy efficiency standards and high Greenpeace ratings. We have reduced business travel and purchased certified carbon offsets for emissions generated by essential travel.

• Philanthropy & Volunteering

GoTo Gives is our tool for fulfilling our mission to create a more sustainable world by connecting the next generation of the workforce with the power of possibility. Our three impact areas are: Education and Youth, Environmental Stewardship, and Community Action. Through financial support and direct service, GoTo employees put purpose first.

• ESG Business Alignment

Environmental, social and governance factors are integrated into GoTo's business model. A prime example is our environmental handprint: in 2021, GoTo contributed to avoiding 39 million tons of greenhouse gas emissions by reducing customers' daily commutes and business travel using our products.

• Employee Health and Safety

In the face of the ongoing and rapidly changing global pandemic, GoTo has doubled down on the health and safety of its employees. Our employees are now centered on remote work, so we have re-planned our support in this regard. GoTo's corporate wellness program, Thrive, emphasizes the physical and mental health of our employees, providing support and building resilience during these challenging times. Our monthly self-care days give employees the opportunity to recharge, spend time with family, or develop a new hobby.

• Governance & Ethics

Our Corporate Governance Guidelines and Code of Business Conduct & Ethics reflect our commitment to ethical business practices, compliance, and oversight. We believe that the highest standards of governance and ethics are fundamental to GoTo's long-term organizational success and a lasting, positive corporate culture.

• Human Rights & Labor

GoTo is committed to respecting and protecting human rights around the world and strives to set an example for our customers, suppliers, and partners to encourage them to do the same. We recognize the need for ongoing vigilance and strive not to participate in any human rights violations.

• Customer Experience

At GoTo, our customers are our top priority. Through 24/7 support and products and services designed to continually enhance the customer experience, our goal is to delight our customers throughout their journey while helping them achieve their desired goals. We strive to earn long-term relationships by building the highest levels of care and trust.

• Privacy and Data Protection

As a company with users in nearly every country around the world, we are committed to implementing and maintaining a global data privacy program designed to protect the personal and confidential information entrusted to us by our customers, users and end-users.